![]() The warranty also specifically calls out there is no coverage on the battery, straps, band, and crystal. Anything like wear and tear and issues from normal use are not covered by the warranty. That means there is no charge for the repair. Essentially if anything is wrong that is their fault, your warranty will cover it. This covers manufacturer defects and craftsmanship. Skagen watches have a two year limited warranty. Typically for this type of service you mail in your watch, communicate electronically, and wait 2 to 4 weeks for the repair work. Now on the other hand if a warranty is of concern you will want to seek an authorized repair center. ![]() If your warranty is expired anywhere or perhaps you didn’t pay a lot of money for the watch, perhaps a local shop visit isn’t that big of a deal. You will likely speak to a technician directly and possibly get your watch back the same day. Simply put, local repair shops are faster and more customer service oriented. So why does anyone go to an unauthorized service center like a watch repair shop? ![]() For simple services like that you don’t need an authorized shop. There is an exception they call out in the warranty which is a strap replacement or link adjustment. If you have an unauthorized service done to your watch, your Skagen warranty automatically gets voided. This becomes an important distinction when you need to make a claim on your warranty. Their ability to do the repair does not mean they are authorized by Skagen to do it. Your local watch repair shop or jeweler may be able to handle a repair on your Skagen timepiece. First let’s talk about what constitutes unauthorized service… Unauthorized Skagen Watch Repairs If you are looking for repair work on a Skagen, ideally you want an authorized service center to do the repair. This makes the process more sound and efficient as the Fossil brand is much larger. Skagen falls under the Fossil brand which means when you deal with an authorized service center you are actually dealing with Fossil.
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